Marketing Tech Map › Customer data platforms, attribution and marketing measurement

Listen Labs

AI interviewer that runs customer interviews at scale; now part of Salesforce

Listen Labs runs AI-moderated research interviews and turns them into insights, for concept testing and tracking brands. Customers shown include Anthropic, Microsoft, Sweetgreen and Chubbies. A banner on its site says Salesforce now owns it.

Market

Customer Data & Measurement

Based in

San Francisco, United States

Founded

2023

Stage

Acquired

Total raised

$69M

Website

listenlabs.ai

Funding and deals

• 2026-01: Series B, $69M, led by Ribbit Capital

Investors

• Sequoia Capital
• Evantic
• Conviction
• Pear VC
• Ribbit Capital

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